• You’ve been given the task of developing your organization’s workplace violence program. Where do you begin? Workplace Violence 101 will provide your managers, supervisors and employees with the most usable and up-to-date information on workplace violence prevention in an intensive half-day format.

• You're aware that managers and supervisors must have the ability to assess and document potentially threatening situations. Workplace Violence 101 will provide them with a practical and effective threat assessment model that can be immediately employed.

• You have concerns about domestic violence workplace spilling over into the workplace. Workplace Violence 101 will teach your employees that domestic violence occurs with alarming frequency in the workplace and what can be done to deal with it before it becomes a threat to your workplace.

• You see the need for your employees to be able to peacefully defuse hostile and potentially violent people. Workplace Violence 101 will provide you with time-tested techniques used successfully by law enforcement crisis negotiators worldwide. A positive spin-off is that your employees will see the need be respectful in their interactions with supervisors, fellow employees and customers.

• What triggers violent behavior in people? What are the warning signs? What workplace factors contribute to violence? Workplace Violence 101 will give you those answers along with courses of action that can be taken in an effort to prevent violence.

• You want to know more about the profile of the workplace killer. Workplace Violence 101 will provide you with the most up-to-date information on the profile of the workplace killer along with usable statistics based upon the research of over 400 workplace violence cases. Moreover you will learn, for the first time, how and why this person became such a threat.

• You’ve heard of the horrors of workplace violence. You want ant to know how someone could work alongside fellow employees for years and then turn on them with deadly consequences. Workplace Violence 101 will explain why.

YOU CAME TO THE RIGHT PLACE.

The focus of Workplace Violence 101 is internal violence - terrorism from within the organization. It was born out of reality and my own personal experience as a crisis communicator and negotiator. It is the creation of years of experience dealing with people in crisis and resolving situations that had potentially deadly consequences.

Workplace Violence 101 departs from the traditional manner in which workplace violence prevention has been taught. Our training is based on the proposition that “managers and supervisors are the eyes and ears of every organization”. As your first line of defense, these key employees must be trained to recognize and assess situations that might lead to violence and take appropriate action to prevent it. To be effective, they must possess five core competencies on workplace violence awareness and prevention.

Workplace Violence 101 teaches those competencies in addition to providing your managers and supervisors with the most useful list of “warning signs” available to date. Additionally, the half-day format assists agencies in scheduling training for large or around-the-clock operations.

So whether your inquiry into workplace violence was out of a desire to protect a fellow human being or simply a quest for knowledge, you visited this site for noble, honorable and humane reasons. You have taken a big step and I thank you for that.